I always feel at a loss for words on this day. There is deep gratitude for the safety of the loved ones who were in the towers and surrounding area, but also gut-wrenching empathy for what they had to go through that day and every day since. There is joy every time I see pictures of my niece and nephew at heart who are only here because of decisions made on that day, and sadness for all the families of people who were not so lucky. If there is one thing we take from tragedies like this, I believe it should be love, but it shouldn’t take a tragedy for us to remember how important treating each other with love really is.